How can I preload and unload documents from my device? - IOS & Android Version

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An Expert, Enterprise or Enterprise+ license is required

To have access to your documents (plans, pictures, etc. ) without any connection to a Wi-Fi network or access to 3G or 4G network is available, it is possible to preload the document on the local memory of your device.

The explanation below is the same for both our Android and iOS apps. The printscreens come from our iOS app.

How do I have to preload documents?

Go to the section documents of the entire project

Select the documents that you want to preload

1) Press 2 seconds on a miniature until you will see a green V on the miniature, to go to the select mode.

2) Afterwards you will be able to tick the other miniatures you would want to preload.

Preloading a document

3) Click on

in the top right corner to Preload the documents you selected.

4) Your document(s) then start(s) preloading. You can follow the progress by looking at this icon:

Once the document is preloaded, a green icon

will be displayed on the document.

Unload a document

To unload a document, follow the same steps as above but you have to only select preloaded document and then click on 

 to Unload all the documents

As soon as the document is unloaded, the green icon

will no longer appear on the document's thumbnail.

Got a problem? Contact our support here or ask your questions online directly on the app!


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